When you have a 24/7/365 annual retainer agreement with us, you can call the dedicated phone number if an immediate security issue is detected (such as unauthorised money-transfers, targeted attacks, data leaks, ransomware etc.).
The CSIS Incident Response team will subsequently analyse the system and network resources, as well as your logs and any malware present. We then provide you with a recommended course of action.
The time it will take to do the assessment will vary based on the incident and information available.
You may be asked to provide remote access, run detection tools (provided by CSIS) and/or provide physical access to one or more devices on your network.
Once the threat of an incident has been mitigated, our focus shifts to eradicating all traces of the threat and recovering your impacted systems.
Our real-time cyber security intelligence database is a collaborative network used to find cyber crime by analysing millions of domains for bot discovery, as well as malware signatures and malware-infested websites. It is automatically updated using a worldwide network of threat sensors to provide the very latest security intelligence.
Every organisation must prepare to face the challenge of responding to an event, and professional Incident Response capabilities have become an indispensable part of any effective security setup.
With an annual retainer agreement in place, you have a trusted partner to call in the event of a security breach. This proactive approach can significantly decrease response time and reduce the impact of a security incident.
Learn more about our Incident Response serviceDownload (pdf - 395 KB)